--- updatedAt: 2025-11-13T21:12:54.000Z agentTools: projectIndex: https://docs.labforge.ca/llms.txt --- # Getting Started # Thank you Congratulations on purchasing a Labforge Bottlenose smart camera! As a small, Canadian company we sincerely appreciate your business. Please don’t hesitate to [reach out to us](contact) should you have any questions or need assistance. # Included in the Box Bottlenose is available in two versions: stereo and monocular. Inside the box for the stereo version, you will find the Labforge Bottlenose stereo camera and a business card with our support and contact information. If you purchased the monocular version, the box will contain the monocular Labforge Bottlenose camera and a business card with our support and contact information. # Hardware Requirements To use the camera for the first time, you need to choose an appropriate lens. A 12V 2.0A power adapter is recommended. Both items are not included in the package. We recommend the following. * [XP Power VEL24US120-US-JA](https://mou.sr/3o9W9oG) as a suitable power adapter. * [Validated Lenses](lenses) If you were shipped a demo kit with a C-mount lens, you would also find a CS->C adapter. Please screw the adapter into the lens holder and then screw the lens into the holder. The lens requires manual focusing and aperture to adjust brightness. Please follow your lens vendor's instructions on how to adjust focus and aperture. Most lenses have two rotating rings for these settings. # Software Requirements Depending on what you connect Bottlenose to, you will need: * Microsoft Windows 10 or 11 on x64 OR * Ubuntu Linux 18.04, 20.04, 22.04 *(only up to Kernel 5.19)* on x64, [installed with secure/UEFI boot disabled](https://www.appgeeker.com/recovery/disable-uefi-secure-boot-in-windows-10.html) OR * Nvidia Jetpack 4.6 on aarch64 # Connecting Your Camera Please plug the Bottlenose Ethernet port into a Gigabit Ethernet network that can serve a DHCP address; as most home or office routers do. Bottlenose also supports LLA for direct Ethernet connections. On Microsoft Windows systems with a default Ethernet configuration, you can plug Bottlenose directly into the Ethernet port. The Host PC and Bottlenose will automatically establish Link-Local Addresses. Please see [our guide](configuring-your-computer-and-network-adapters), on how to adjust the minimal transfer unit (MTU) for Ethernet packets to at least 9000 bytes for optimal performance. Power up Bottlenose by connecting the power adapter after the Ethernet is connected to the network. # Ensure that Firewalls are Disabled The GigE Vision protocol relies heavily on UDP traffic. Default firewall configurations on your system can affect that traffic. Please check your firewall if it is blocking any UDP traffic. The Bottlenose File Utility further relies on [FTP (TCP port 21)](https://en.wikipedia.org/wiki/File_Transfer_Protocol) to transmit [AI models](ai) and [firmware images](firmware-update). ## Ubuntu Linux By default, the universal firewall in Ubuntu Linux is enabled. You can check and disable the firewall from a terminal as follows. ``` # Check for firewall status sudo ufw status # Disable firewall sudo ufw disable ``` # Download and Install the Required Software Your camera comes packaged with GigE Vision 2.1, a protocol cameras use to talk to computers. To communicate with the camera, please first install the Pleora eBus SDK, and Bottlenose Utilities. 1. Follow the steps outlined [here](ebusplayer) to install the **SDK**. 2. Please follow the steps outlined [here](bottlenose-file-utility) to install **Bottlenose Utilities** for your platform. # Install the Latest Firmware **After unboxing a firmware update is required.** * Follow the steps outlined [here](firmware-update) to update the Bottlenose Firmware.